Basic conditions for financial service providers are rapidly changing. They have to respond to new client behaviour, regulatory requirements and competition at an ever faster pace. All of these changes also have a continuous influence on the core processes in the front and back office. We support our clients with the analysis and optimisation of their core processes and provide them with solutions for ongoing process management.
An overview of our process consulting services:
Process analysis precedes optimisation. Together with the client, we ascertain the weaknesses in the current process and determine the concrete need for change. Process analysis, process mining and optimisation is not an end in itself, but must always correspond to the precise needs of our clients. This is the only way to create solutions that inspire.
For the analysis we employ techniques such as interviews, moderated expert workshops, mind-mapping and the GreenField approach. For the generation of more in-depth, current information we offer our product "BGK Basis", which has developed into a market standard.
The best business processes pursue a strategy. And that is also true for sophisticated process optimisation.
But detailed knowledge is just as important. Our solutions are also customised for the client because we have a deep understanding of the business processes of financial service providers and work closely with them until realisation. Only responsible implementation produces target processes that are truly feasible. For application in the real process is the touchstone of every concept. That is why we often support our clients until the implementation phase is concluded. In this respect we see ourselves as a guarantee for a solution.
We provide support for implementation at both the organisational and IT technical level and, if required, single-source solutions that we develop ourselves.
Systematic process management begins with the creation of your process model. On the basis of this the processes are determined that supply you with detailed information for optimisation, monitoring and required personnel.
Our holistic approach ensures transparency and sustainability. For the methods and processes we have developed we are your experienced partner every single step of the way.
The IT systems of financial service providers must be optimised in the coming years. For banks, insurers and building societies this means: the modernisation of systems, implementation of new technologies and adaptation to regulatory requirements. We provide you with the appropriate concepts and consulting services for this, from the selection of software to specialised IT architectures for financial service providers.
An overview of our IT consulting services:
On request, we manage your entire project or provide support to your own project manager. For you this means: the active transfer of expertise concerning our processes, methods, techniques and experiences.
In the scope of cooperation we adapt to your needs through ongoing communication and ensure the progress of your project through audits and project reviews.
The complete automation of processes for financial service providers is growing in importance. Setting up accounts, preparing loans or finalising financial products, these are just a few of the examples in which automation conserves valuable resources.
The successful automation of processes is not merely a question of technology, however. The processes also have to be understood in order to adapt them and thus enable automation in the first place. Only this connection between the comprehension of processes and IT expertise results in the best solutions.
Quickly and securely, that's how we have handled migrations for complex core and peripheral IT systems several times already.
Together with you, we develop the procedures as well as the team and project organisation and support you in the implementation and coordination of all project tasks. We organise the rapid conversion and secure transfer of client and contract data with conversion and existence rules, test procedures and the development of production qualities. The databases are converted on the basis of methods we have developed and successfully applied. The early involvement of revision and auditing ensures subsequent release. Revision-safe basics required for the migration are the documentation of all procedures, particularly the reconciliation of the data transfers (reconciliation manual) and the manual for the commencement of production.