104 sprint reviews conducted.
53 stakeholders inspired.
Painlessly digitalized a bank.
73 needs analysed.
2 apps developed.
1,4 million customers made smile.
39 main processes defined.
1 monitoring system implemented.
Sales and back office happy together now.
104 sprint reviews conducted.
53 stakeholders inspired.
Painlessly digitalized a bank.
73 needs analysed.
2 apps developed.
1,4 million customers made smile.
39 main processes defined.
1 monitoring system implemented.
Sales and back office happy together now.
Our Services.
BGK has been advising and supporting banks, savings banks, building societies and insurance companies in IT and process management for over 30 years. The financial industry is our home, deep customer understanding our capital.
We support our customers at many stages along various subject areas. From classic process management to create a basis for decision-making through to the development or operation of applications or processes as part of the digital transformation and the automation of processes. BGK also handles outsourcing management, including 2nd/3rd level support, and ensures the availability of applications. And all of this in compliance with regulatory requirements.
Digitalization poses new challenges for the IT systems of financial service providers. Modern frontends, E2E processes or Open API solutions must be connected and operated, and at significantly lower costs than today in order to continue to be successful in the digital world of today and tomorrow.
With our award-winning expertise, we support banks, building societies and insurance companies in their digital transformation. This ranges from the development of digital solutions through software selection to the creation of digital ecosystems.
Digital projects must be fast and agile. This is the only way to make these projects a success. With our many years of experience in managing agile projects, we take responsibility for completing digital projects on time and within budget.
We also make sure that the customer's needs are at the centre of the project and that a digital process is created that will please the user of the future solution. True to our motto: Process defines Solution.
In the implementation of digital projects, we offer fast and agile software developments with our flexible development teams, and that in almost all project sizes. Our teams are specialized in the requirements of financial service providers and immediately create added value.
After a successful development, we also take over the certified operation of the application up to the complete application management and support of the digital solution for our customers, and all this at prices that come from the digital world today and without prices of yesterday.
Digital IT architectures differ from the monolithic architectures used by many financial service providers. They are more flexible, more cost-effective and, above all, more open. This is the basis of digital ecosystems in which financial services will be sold in the future.
With our experience in the design and implementation of Open AP'I's, microservices and the development of future-proof architectures, we help our customers to enter the digital world quickly and efficiently.
Digitalization poses new challenges for the IT systems of financial service providers. Modern frontends, E2E processes or Open API solutions must be connected and operated, and at significantly lower costs than today in order to continue to be successful in the digital world of today and tomorrow.
With our award-winning expertise, we support banks, building societies and insurance companies in their digital transformation. This ranges from the development of digital solutions through software selection to the creation of digital ecosystems.
Digital projects must be fast and agile. This is the only way to make these projects a success. With our many years of experience in managing agile projects, we take responsibility for completing digital projects on time and within budget.
We also make sure that the customer's needs are at the centre of the project and that a digital process is created that will please the user of the future solution. True to our motto: Process defines Solution.
In the implementation of digital projects, we offer fast and agile software developments with our flexible development teams, and that in almost all project sizes. Our teams are specialized in the requirements of financial service providers and immediately create added value.
After a successful development, we also take over the certified operation of the application up to the complete application management and support of the digital solution for our customers, and all this at prices that come from the digital world today and without prices of yesterday.
Digital IT architectures differ from the monolithic architectures used by many financial service providers. They are more flexible, more cost-effective and, above all, more open. This is the basis of digital ecosystems in which financial services will be sold in the future.
With our experience in the design and implementation of Open AP'I's, microservices and the development of future-proof architectures, we help our customers to enter the digital world quickly and efficiently.
General conditions are changing rapidly. The aim is to react faster and faster to changes in customer behaviour, regulatory requirements and competition. This change affects core processes in the market and back office.
We support our customers in the analysis and optimization of their core processes and offer them solutions for long-term process management.
Before process optimization comes analysis. Together with you, we identify weak points in the current process and determine the concrete need for change. Process analysis, process measurement, process mining and process optimization are not an end in themselves, but must always fit the needs of our customers.
This is the only way to create lasting, inspiring solutions in process management consulting.
Optimal business processes follow a strategy. When optimizing processes, we consider the strategies of our customers.
Through our pronounced, professional understanding of the business processes of financial service providers, we work with you to develop optimal processes that are precisely tailored to your needs.
We take responsibility for our work and are prepared to accompany you also in the implementation phases as a solution guarantor.
Our consulting services for process management are based on a holistic approach. The aim of this approach is to create a basis for a permanent process management.
With our extensive experience and the methods and procedures we have developed, we accompany you through all the necessary steps.
General conditions are changing rapidly. The aim is to react faster and faster to changes in customer behaviour, regulatory requirements and competition. This change affects core processes in the market and back office.
We support our customers in the analysis and optimization of their core processes and offer them solutions for long-term process management.
Before process optimization comes analysis. Together with you, we identify weak points in the current process and determine the concrete need for change. Process analysis, process measurement, process mining and process optimization are not an end in themselves, but must always fit the needs of our customers.
This is the only way to create lasting, inspiring solutions in process management consulting.
Optimal business processes follow a strategy. When optimizing processes, we consider the strategies of our customers.
Through our pronounced, professional understanding of the business processes of financial service providers, we work with you to develop optimal processes that are precisely tailored to your needs.
We take responsibility for our work and are prepared to accompany you also in the implementation phases as a solution guarantor.
Our consulting services for process management are based on a holistic approach. The aim of this approach is to create a basis for a permanent process management.
With our extensive experience and the methods and procedures we have developed, we accompany you through all the necessary steps.
In more than 100 insurance companies, banks and building societies, the BGK toolbox provides well-founded statements on processing times, throughput times and other process key figures.
The customizing of the application is done with the help of the module BGK-Basis-C. Processes and organizational structure are stored in the Excel file.
The module BGK-Basis-E is a kind of electronic stopwatch with the help of which the employees record their activities. Depending on the target group and workplace equipment, the application can be started as a separate program, in a browser or as an app for smartphone and tablet.
Alternatively, the key figures can be estimated by the employees, for example in staff areas. The BGK-Basis-S module is available for this purpose.
With the help of the BGK-Basis-A module the quality of the recorded data can be checked and the data can be evaluated according to processes and organizational units.
Various evaluations are available for this purpose at the push of a button:
- ABC analyses
- Ø-processing times
- Ø lead times, Ø throughput times
- personnel requirements calculation
- ...
BGK-Basis-L (Tally List):
Sometimes there are no quantities from the operative systems for individual processes. In this case, you can use the BGK-Basis-L module to replace the paper-based quantity markup.
BGK-Basis-U (Usability):
You can use the BGK-Basis-U module to log the applications used and the keyboard and mouse events in addition to the process recording. Based on this transparency, further starting points for process optimization (e.g. interfaces between applications) become visible.
In more than 100 insurance companies, banks and building societies, the BGK toolbox provides well-founded statements on processing times, throughput times and other process key figures.
The customizing of the application is done with the help of the module BGK-Basis-C. Processes and organizational structure are stored in the Excel file.
The module BGK-Basis-E is a kind of electronic stopwatch with the help of which the employees record their activities. Depending on the target group and workplace equipment, the application can be started as a separate program, in a browser or as an app for smartphone and tablet.
Alternatively, the key figures can be estimated by the employees, for example in staff areas. The BGK-Basis-S module is available for this purpose.
With the help of the BGK-Basis-A module the quality of the recorded data can be checked and the data can be evaluated according to processes and organizational units.
Various evaluations are available for this purpose at the push of a button:
- ABC analyses
- Ø-processing times
- Ø lead times, Ø throughput times
- personnel requirements calculation
- ...
BGK-Basis-L (Tally List):
Sometimes there are no quantities from the operative systems for individual processes. In this case, you can use the BGK-Basis-L module to replace the paper-based quantity markup.
BGK-Basis-U (Usability):
You can use the BGK-Basis-U module to log the applications used and the keyboard and mouse events in addition to the process recording. Based on this transparency, further starting points for process optimization (e.g. interfaces between applications) become visible.